ScientiQuipp Pvt. Ltd. (“ScientiQuipp”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you visit www.scientiquipp.com (“Website”) or interact with us.
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Personal Data We Collect
1.1 Data You Provide Directly
- Name
- Email address
- Phone number
- Company/Institution name
- Job title
- Enquiry or support request details
- Any information submitted through contact forms, demo requests, or service queries
1.2 Data Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
1.3 Sensitive Personal Data
We do not intentionally collect sensitive personal data (financial, biometric, health, etc.) through the Website.
2. Purpose of Processing Personal Data
We process your personal data for purposes permitted under the DPDP Act, 2023, including:
- Responding to enquiries and providing product information
- Processing demo requests, quotations, or support tickets
- Improving Website performance and user experience
- Sending product updates, newsletters, or marketing communications (with consent)
- Maintaining internal records for regulatory or audit purposes
- Enhancing security and preventing fraud
- Complying with applicable laws
3. Legal Basis for Processing
We process your data based on:
- Consent (form submissions, newsletter sign‑ups)
- Performance of a contract (product information, service support)
- Legitimate interests (Website analytics, security)
- Legal compliance (IT Act, DPDP Act, SPDI Rules)
4. Cookies & Tracking Technologies
We use cookies to:
- Improve Website functionality
- Analyse traffic patterns
- Remember user preferences
- Enhance security
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Sharing & Disclosure
We may share your data with:
- Authorized ScientiQuipp employees
- Service providers (hosting, analytics, CRM, email delivery)
- Logistics or support partners
- Regulatory authorities, if required by law
We do not sell or rent your personal data. All third‑party processors follow confidentiality and data protection obligations.
6. Data Storage & Security
We implement reasonable security practices as required under the IT Act and SPDI Rules, including:
- Encryption
- Secure servers
- Access controls
- Regular audits
7. Data Retention
We retain your personal data only as long as necessary for the purpose for which it was collected or as required by applicable laws.
8. Your Rights Under the DPDP Act, 2023
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Withdraw consent
- Request deletion of your data
- Nominate another person to exercise your rights
To exercise these rights, contact us at [Insert Email].
9. Children’s Data
Our Website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Third‑Party Links
Our Website may contain links to external websites. We are not responsible for their privacy practices or content.
11. International Data Transfers
If your data is transferred outside India, we ensure compliance with applicable Indian laws and adequate safeguards.
12. Grievance Officer
In compliance with the DPDP Act:
Name: Arti Bamaniya
Email: sales@scientiquipp.com
Address: Scientiquipp Private Limited
C/101, 1st floor, Shanti Industrial Estate,
S N Road, Tambe Nagar,
Mulund West, Mumbai,
Maharashtra 400080, India
Working Hours: Monday–Friday, 9.00 am to 5.30 pm.
13. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date.
